Our products are sold only to qualified researchers, institutions, and laboratory professionals for in vitro and laboratory research. By ordering you confirm you are of legal age and acquiring these materials for research purposes only.

We currently accept Interac e-Transfer (Canada) and cryptocurrency: Bitcoin, Ethereum, and USDC. Payment instructions appear after you place your order, and orders ship once payment is confirmed.

Contact us as soon as possible at hello@synapsepeptides.is. We can amend or cancel an order before it ships. Because payments are made by e-Transfer or cryptocurrency, refunds for cancelled orders are returned by the same method or as store credit.

Yes. Email hello@synapsepeptides.is with the compound and quantity and we will quote on availability, usually within one business day.

Yes. Academic labs, CROs, and bulk orders qualify for institutional pricing. Include your requirements when you contact us.

We ship across Canada from our facility in Ontario. We do not ship where the import of research compounds is restricted; the purchaser is responsible for the legality of receipt in their jurisdiction.

Discreetly and securely via Canada Post Xpresspost. Packaging is plain and unbranded, with no indication of contents.

Orders are processed once payment is confirmed, typically the same or next business day. Transit is usually 2 to 5 business days within Canada.

Yes. A tracking number is emailed to you when your order ships.

Lyophilized peptides are shelf-stable for standard transit windows and ship in protective, tamper-evident packaging.

Every compound is independently assayed by a third-party laboratory before it enters inventory. Certificates of Analysis (identity and purity) are published per lot on our Lab Results page. We do not sell unverified product.

Yes. Lyophilized (freeze-dried) peptides must be reconstituted with a solvent, typically bacteriostatic water, before use in solution. We stock research-grade bacteriostatic water, and our reconstitution calculator works out the concentration and volume for your target quantity.

Store lyophilized peptides at -20°C for long-term stability. Once reconstituted, store at 2 to 8°C and follow your laboratory’s protocol for stability windows.

No. All products are for laboratory research use only, not for human or veterinary consumption. See our Research Disclaimer.

All sales are final. Due to the nature of our products and inventory, we are unable to accept returns or issue refunds once an order has been placed. Every lot is independently tested by a third-party laboratory for identity and purity; results are on each product page and our Lab Results page. If your order arrives damaged or incorrect, contact us within 48 hours with photos and we will review and try to assist. Full details on our Returns and Refunds page.